All Systems Operational

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Welcome to NinjaCat's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Core Platform Operational
90 days ago
100.0 % uptime
Today
AI Agents Operational
90 days ago
100.0 % uptime
Today
NinjaTrack Operational
90 days ago
100.0 % uptime
Today
NinjaCat Agency Management Open API Operational
90 days ago
100.0 % uptime
Today
Campaign Monitoring Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Template Builder Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Shape Platform Operational
90 days ago
100.0 % uptime
Today
Shape API Operational
90 days ago
100.0 % uptime
Today
Shape Core Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 20, 2026

No incidents reported today.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
New Google Ads campaigns are delayed in being accessible
Resolved - This issue is now resolved, and we've confirmed that new and recently changed Google Ads campaigns are syncing normally again. Existing budgets and spend tracking were not affected at any point. Thank you for your patience.
Jul 7, 22:01 UTC
Monitoring - We've deployed a fix for the delayed campaign data and are now monitoring recovery. The issue was caused by an unusually high volume of campaign-refresh requests to the Google Ads API, which triggered a temporary rate limit and caused some refreshes to return no results. Our fix removes those redundant requests and adds safeguards so the limit is no longer being reached, and newly created and recently modified Google Ads campaigns are being retrieved and displayed normally again.

Affected accounts continued to connect and sync throughout, and existing budgets and spend tracking were not affected at any point.

We're now watching closely to confirm the fix holds and that any previously missing campaigns have caught up. If a specific campaign still isn't showing, refreshing that account in Shape will pull it in.

Thank you for your patience.
Jul 7, 19:38 UTC
Identified - We've identified an issue that can prevent some newly created or recently modified Google Ads campaigns from appearing in Shape. Affected accounts connect and sync normally, but the impacted campaigns may not show up when building or editing a budget, and may be missing from campaign lists.

The cause is a temporary limit being applied by the Google Ads API to how frequently we can retrieve campaign data, which is causing some campaign-refresh requests to return no results for affected accounts. Existing budgets and spend tracking are not affected — this is limited to the discovery of new or updated campaigns.

Our team has identified the root cause and is actively working on a fix. We'll post another update as soon as the fix is in progress or resolved.

Thank you for your patience.
Jul 7, 16:44 UTC
Jul 6, 2026
Some dataset syncs stuck "In Progress"
Resolved - The issue causing dataset syncs to remain stuck "In Progress" has been resolved. All affected syncs have completed and datasets are updating normally. Thank you for your patience.
Jul 6, 23:37 UTC
Monitoring - A fix has been deployed and we are re-running the affected dataset syncs. We're monitoring to confirm datasets return to normal, up-to-date syncing. Some datasets may take a short time to fully catch up.
Jul 6, 19:29 UTC
Investigating - We are aware of and investigating an issue where some scheduled dataset syncs — including Google Sheets–powered datasets — are stuck in an "In Progress" state and not completing. Affected datasets may show stale data or 0% sync progress. Existing data remains available and unaffected; only new sync updates are delayed.
Jul 6, 17:07 UTC
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