All Systems Operational

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Welcome to NinjaCat's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Core Platform Operational
90 days ago
100.0 % uptime
Today
AI Agents Operational
90 days ago
100.0 % uptime
Today
NinjaTrack Operational
90 days ago
100.0 % uptime
Today
NinjaCat Agency Management Open API Operational
90 days ago
100.0 % uptime
Today
Campaign Monitoring Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Template Builder Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Shape Platform Operational
90 days ago
100.0 % uptime
Today
Shape API Operational
90 days ago
100.0 % uptime
Today
Shape Core Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 5, 2026

No incidents reported today.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
SHAPE: Delayed automated budget changes for some Google Ads accounts
Resolved - Resolved: We have fully resolved the issue affecting automated Google Ads budget updates. Beginning June 26, a change to how the Google Ads API handles certain high-volume reporting queries caused delays in automated budget pacing updates for some accounts. Our engineering team identified the root cause and rolled out a series of updates to align with Google's new API requirements. All automated budget syncing and pacing is now operating normally. We appreciate your patience throughout this process and apologize for any disruption this may have caused to your campaigns.
Jul 1, 13:47 UTC
Update - A recent change on Google's side affected how their advertising API handles larger data requests. As a result, the volume of data Shape was retrieving for each budget campaign update became significantly more costly to process, which caused Google Ads spend data to update less frequently than normal for a period. This change specifically was impacting token level quota limits, and in some cases, this could have delayed automated budget pacing.

We've streamlined how Shape requests Google Ads data so it's pulled far more efficiently, and Google Ads spend data is now updating normally again. We are actively monitoring to confirm everything stays stable.

Additional refinements to this part of the system will continue rolling out over the next several days to make it more resilient going forward. If any upcoming change is customer-impacting or requires action on your part, we'll be sure to communicate that directly.
Jun 30, 23:11 UTC
Monitoring - Update: This was caused by recent changes on Google's side to how their Ads API handles large, data-heavy reporting queries (including impression-share metrics). We're rolling out updates to align with Google's new guidance. We'll continue deploying the remaining changes over the next several days and will post another update once everything is fully back to normal.
Jun 29, 20:51 UTC
Investigating - Our team is currently investigating an issue that is preventing Shape from applying automated budget changes to some connected Google Ads accounts. We will keep you posted here as we learn more.
Jun 29, 15:53 UTC
Jun 30, 2026
Jun 29, 2026
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

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