All Systems Operational

About This Site

Welcome to NinjaCat's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Core Platform Operational
AI Agents Operational
NinjaTrack Operational
NinjaCat Agency Management Open API Operational
Campaign Monitoring Operational
Reporting Operational
Integrations Operational
Template Builder Operational
Dashboards Operational
Shape Platform Operational
Shape API Operational
Shape Core Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 19, 2026

No incidents reported today.

Sep 18, 2026

Datasets failing to sync
Resolved - Thank you for your patience while our developers work through this issue. The fix has been deployed, and all datasets that were impacted are currently in the process of being backfilled.
Sep 18, 17:50 UTC
Investigating - We are currently investigating the issue where datasets appear to be failing to sync. As soon as our engineering team understands the issue, we will update this status again. Thank you for your patience while we work to resolve this.
Sep 18, 14:44 UTC

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Issues with Custom Dimension Find & Replace
Resolved - This incident is resolved. We rolled back the change that prevented Find & Replace rules on custom dimensions from applying correctly. Report labels and widget data should now behave as expected. We apologize for the impact.
Sep 10, 20:33 UTC
Identified - We have identified an issue affecting Find & Replace rules on custom dimensions. A recent change caused some report widgets to show untransformed labels, and in some cases to return no data when a Find & Replace rule is applied.

We are rolling back the change that caused this issue. Login, data collection, and reports that do not use custom-dimension Find & Replace are not affected.

If a widget currently returns no data after a Find & Replace rule is added, temporarily removing that rule may restore the data until the rollback is complete.

We apologize for the disruption. Next update by 2:35 PM MDT.
Sep 10, 19:40 UTC

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage