Welcome to NinjaCat's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Core Platform
Operational
90 days ago
100.0
% uptime
Today
AI Agents
Operational
90 days ago
100.0
% uptime
Today
NinjaTrack
Operational
90 days ago
100.0
% uptime
Today
NinjaCat Agency Management Open API
Operational
90 days ago
100.0
% uptime
Today
Campaign Monitoring
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
100.0
% uptime
Today
Template Builder
Operational
90 days ago
100.0
% uptime
Today
Dashboards
Operational
90 days ago
100.0
% uptime
Today
Shape Platform
Operational
90 days ago
100.0
% uptime
Today
Shape API
Operational
90 days ago
100.0
% uptime
Today
Shape Core Platform
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This issue is now resolved. Thank you for your patience as our team worked through the fix.
Aug 6, 17:07 UTC
Monitoring -
A fix has been deployed and new data requests are processing normally. We are now re-running the data fetches that failed during the impact window (Aug 5 21:30 UTC – Aug 6 HH:MM UTC). Data freshness should fully recover over the next few hours.
Aug 6, 16:12 UTC
Identified -
We are aware of an issue affecting data source connections across the platform. Customers may see errors when opening or refreshing data sources — including Google Sheets and other integrations — and reports may show data that has not refreshed since approximately 21:30 UTC on August 5, 2026.
Existing reports and dashboards remain accessible; the issue affects the retrieval of new data, not previously loaded data.
Our engineering team has identified the likely cause and is actively working on a fix. Data that failed to load will be re-fetched once the fix is deployed — no action is required from you.
We'll update again within 60 minutes,Errors loading data sources and delayed data refresh or sooner if the situation changes.
Aug 6, 14:34 UTC