This issue is now resolved. Thank you for your patience as our team worked through the fix.
Posted Aug 06, 2026 - 17:07 UTC
Monitoring
A fix has been deployed and new data requests are processing normally. We are now re-running the data fetches that failed during the impact window (Aug 5 21:30 UTC – Aug 6 HH:MM UTC). Data freshness should fully recover over the next few hours.
Posted Aug 06, 2026 - 16:12 UTC
Identified
We are aware of an issue affecting data source connections across the platform. Customers may see errors when opening or refreshing data sources — including Google Sheets and other integrations — and reports may show data that has not refreshed since approximately 21:30 UTC on August 5, 2026.
Existing reports and dashboards remain accessible; the issue affects the retrieval of new data, not previously loaded data.
Our engineering team has identified the likely cause and is actively working on a fix. Data that failed to load will be re-fetched once the fix is deployed — no action is required from you.
We'll update again within 60 minutes,Errors loading data sources and delayed data refresh or sooner if the situation changes.
Posted Aug 06, 2026 - 14:34 UTC
This incident affected: Core Platform (Reporting, Integrations).