After further monitoring, this incident has been resolved.
Posted Oct 14, 2026 - 14:08 UTC
Monitoring
Cloudflare has applied a fix for a network issue in Ashburn, Virginia, and is monitoring the result. That issue was slowing the NinjaCat app after sign-in, including Google sign-in. The login page itself was loading, and ninjacat.io was unaffected. We are watching sign-in to confirm the app stays responsive, and we will post again if it slows down.
Posted Oct 13, 2026 - 05:08 UTC
Identified
We've identified the cause. Cloudflare is reporting an issue with its CDN, and the NinjaCat app depends on that CDN while pages load after you sign in. The login page itself still loads. After you sign in, including with Google, the app can take several minutes to finish loading. Our team is exploring ways to get around this issue while waiting for Cloudflare to address the issue.
Posted Oct 13, 2026 - 04:22 UTC
Investigating
We are investigating reports that signing in to the NinjaCat app is slow. The login page loads, but the app can take several minutes to finish loading after you sign in. The website at ninjacat.io is unaffected. We will post an update as we learn more.
Posted Oct 13, 2026 - 04:01 UTC
This incident affected: Core Platform (AI Agents, NinjaTrack, NinjaCat Agency Management Open API, Campaign Monitoring, Reporting, Integrations, Template Builder, Dashboards).